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Customer Knowledge Management at Komatsu Forest A descriptive study with exploratory insights about the integration of knowledge from customers at Komatsu Forest
In a world where the customer is highly demanding and where the only way for a company to succeed is to satisfy him, who better knows how to satisfy the customer than the customer himself? Facing this truth, we have recently seen the emergence of systems dedicated to customer knowledge management (CKM), which aims at always better satisfying the customer. If a firm aims at satisfying its custom…
Contributors
- Burström Thommie
- Nylén Ulrica Studirektor
- Umeå universitet Samhällsvetenskapliga fakulteten Handelshögskolan vid Umeå universitet
Creator
- Plougastel Damien 1987- , Umeå universitet, Handelshögskolan vid Umeå universitet
- Bertin Marie-Anne 1987- , Umeå universitet, Handelshögskolan vid Umeå universitet
Type of item
- Student thesis
- book
- Book
Date
- 2011
- 2011-06-28
- 2011-06-28
- 2011
Contributors
- Burström Thommie
- Nylén Ulrica Studirektor
- Umeå universitet Samhällsvetenskapliga fakulteten Handelshögskolan vid Umeå universitet
Creator
- Plougastel Damien 1987- , Umeå universitet, Handelshögskolan vid Umeå universitet
- Bertin Marie-Anne 1987- , Umeå universitet, Handelshögskolan vid Umeå universitet
Type of item
- Student thesis
- book
- Book
Date
- 2011
- 2011-06-28
- 2011-06-28
- 2011
Providing institution
Aggregator
Rights statement for the media in this item (unless otherwise specified)
- http://rightsstatements.org/vocab/InC/1.0/
- http://rightsstatements.org/vocab/InC/1.0/
Identifier
- oai:DiVA.org:umu-45200
Format
- electronic110
- electronic
- 110
Language
- en
- -1
Is part of
- http://data.theeuropeanlibrary.org/Collection/a1041
Year
- 2011
Providing country
- Sweden
Collection name
First time published on Europeana
- 2014-09-07T11:18:36.049Z
Last time updated from providing institution
- 2014-09-07T11:18:36.049Z